Responsive service
Make routine knowledge available when people need it, while your team handles exceptions and decisions.
Mantra Enterprise
Knowledge to action.
Within your boundaries.
Named AI agents for enterprise knowledge and routine actions. Bring the role, approved sources, reusable instructions and permitted tools into one operating workspace.
Explore the demo, then scope an agent around your team’s work.
A named agent. A defined assignment.
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Your knowledge agentInternal service enquiry
Approved knowledgeThe sources your team maintains
Reusable skillsInstructions for the task and exceptions
Scoped actionsChannels, tools and escalation
Built around repeat demand
Keep good answers
within reach.
Repeated questions stretch the team, slow responses and scatter knowledge across conversations. Mantra gives that work a named agent, a maintained knowledge base and a clear route to human help.
Shared understanding
Reuse approved material and instructions so answers are grounded in the same sources.
Familiar channels
Bring the agent into the channels your team uses, with the deployment and permissions configured for each channel.
The operator’s workspace
Define it. Test it.
Keep improving it.
Explore the modules behind an agent’s daily work. Move through each step or expand a screenshot for a closer look.
Inside Mantra
Give repeat work a named agent.
Define the role, mission and persona. Test a conversation and manage the agent from the same workspace.
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Mantra · product snapshot
Where Mantra can help
Repeat demand.
A reusable agent.
Internal knowledge desk
Answer repeat policy, product and process questions using approved material.
Your team owns the sources and ambiguous policy decisions.
Service enquiry triage
Handle routine questions and gather the information needed for the next step.
Your team handles sensitive cases and customer accountability.
Workflow assistance
Support checks and configured actions in connected business systems.
Your team sets action permissions, approvals and escalation.
Operating updates
Prepare summaries from information the agent is authorised to use.
Your team reviews material decisions and external communications.
From a question to the next step
Meet people
where they work.
Connect the conversation to approved knowledge and permitted actions. Agree what the agent can answer, what it can do and when a person takes over.
- 01
A person asks
A request arrives through a connected channel.
- 02
Mantra routes
The configured agent receives the request and its context.
- 03
The agent works
Claude-powered reasoning uses approved sources and permitted tools for the task.
- 04
The next step is clear
Reply in the channel, carry out a scoped action or escalate.
Mantra in practice
Named agents from the Dorje AI story
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Slack · Customer support
Janice
Dorje AI’s customer support agent, helping answer product and service questions in dedicated Slack channels. Janice also appears in the workspace tour above.
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WhatsApp · Community
Jonathan
The AI community manager for the Analyse Podcast, illustrating how an agent can bring a defined voice and relevant knowledge into an ongoing community conversation.
Additional connectors can be scoped and confirmed for your deployment.
Designed for controlled operations
A useful agent needs
an operating design.
We scope the deployment, configure the workflow, test representative questions and agree how your team will operate it.
Plan your first agentKnowledge and ownership
Approve the sources and name the people who keep them current.
Channels and tool permissions
Connect the channels and business tools your team uses, with permissions matched to each agent’s role. Additional connectors can be scoped and confirmed for your deployment.
Escalation and testing
Define when a person takes over. Evaluate ordinary requests and edge cases before release; settings alone do not guarantee correct behaviour.
Deployment and support
Agree the environment, access controls, service responsibilities and ongoing maintenance before production.
Frequently asked questions
A closer look at Mantra Enterprise.
What is Mantra Enterprise?
Mantra Enterprise brings AI agents into everyday business operations. Give each agent a role, connect your knowledge and business tools, and put repeat work into a workspace your team can manage and improve.
What can we use Mantra for?
Use Mantra for customer support, internal knowledge, service enquiries, community management and workflow assistance. Start with the work that repeatedly draws on your team’s time, then extend your agents into related processes as your needs grow.
How does Mantra work with our knowledge?
Mantra grounds agents in the documents, policies and business information your organisation provides. Your team controls the sources and keeps them current, helping agents give answers that reflect your products and processes.
Can we tailor an agent to our business?
Yes. Define its role, voice, instructions and reusable skills around your organisation. Set how it should answer, which information it should use, what actions it can take and when it should involve a person.
Can agents take action as well as answer questions?
Yes. Mantra agents can use connected tools to retrieve information, support business tasks and move work to the next step. Permissions and approval rules keep those actions within the responsibilities you assign to each agent.
Which channels and integrations can we use?
Mantra connects conversations, knowledge and business workflows across the tools your organisation uses. Bring agents into customer-facing channels or internal workspaces, with access tailored to their role. Additional connectors can be scoped and confirmed for your deployment.
How do people stay in control?
Your team owns the knowledge, permissions and decisions. Agents handle the repeat work, while people review exceptions, manage sensitive cases and refine how each agent operates. Testing and ongoing review support consistent service as your business evolves.
How do we get started and scale?
Choose a use case, identify the knowledge and systems involved, and agree the outcomes you want to improve. We configure the agent and deployment around your requirements, with implementation, usage and support reflected in a clear commercial proposal. Add agents and workflows as you expand.
Have a question about your setup? Talk to our team.
Behind the name
Why Mantra?
A mantra is a purposeful phrase, repeated with intent. The name reflects how we build an agent: give it a clear role, trusted knowledge and reusable instructions, then refine that practice through use. The purpose stays clear as the work repeats.
Start with one agent
See the workspace.
Imagine your workflow.
Explore Mantra, then bring us the questions and actions your team handles every day.